Innovation Consultant (with a background in Behavioural Science)

Innovia Technology are recruiting behavioural scientists to join our rapidly growing team of innovation consultants. We are looking for two junior-level consultants and one mid-level consultant (PhD and/or 3-5 years’ work experience).

The company

Innovia Technology is a Global Innovation Consultancy based in Cambridge (UK) that specialises in early stage innovation working with some of the world’s best companies. We help companies to define their innovation strategy and create successful products and services. Our approach is ‘holistic’: we bring together a diverse range of capabilities (science and engineering, business, design and behavioural science) to generate new insights and solve complex innovation problems. Our consultants combine rigour with creativity and need to be agile and flexible to tackle the multifaceted challenges we face on a daily basis.

Behavioural Science at Innovia

Working as a behavioural scientist at Innovia is a truly unique experience. We have been trail-blazers in applying psychological theory and evidence to real-life commercial problems for a variety of clients across many different sectors including healthcare, food and beverage and luxury retail. 

Our team has worked on a diverse range of projects that have included improving adherence to over the counter medicines, understanding the social psychology of ageing and how this relates to usage of skincare products, developing and evaluating interventions to reduce drink-driving and re-designing retail experiences for luxury brands. We also work with clients to change organisational and internal behaviours to facilitate innovation.

We pride ourselves on taking an evidence-based and structured approach to solving complex challenges. Our team is comprised of individuals with backgrounds and expertise in many different areas of behavioural science including (but not limited to) social psychology, health psychology, human-computer interaction, experimental psychology, branding and advertising and behavioural design. What unites us is our passion and enthusiasm for understanding more about the complexities of human behaviour.  

Job specification

The primary role of a Behavioural Scientist at Innovia is to provide insights into how users of products and services respond to innovation or react to communication messages, and to give guidance on how to change behaviour. This requires an understanding of psychological and cultural factors that shape behaviour, and an awareness and interest in behaviour change theory and evidence. 

Key responsibilities will include:

     making use of behaviour change theory and/or developing appropriate models of behaviour that can act as frameworks for innovation

     generating insights and hypotheses about consumer behaviour from a range of data sources 

     advising on evaluation and research design, writing research protocols, designing questionnaires and surveys

     conducting original research (e.g. small scale experiments, feasibility studies to test interventions, qualitative research); analysing quantitative and qualitative data

     designing interventions to change behaviour, developing concepts for new products and services

     evaluating products and service concepts and making recommendations to internal and external teams

     presenting findings and recommendations to project teams and clients

Person specification

For the junior-level innovation consultant, the candidate should have a first-class or a high 2:1 degree from a leading university in a behavioural science discipline e.g. psychological and behavioural sciences, social psychology, behavioural economics, health-psychology. An MSc in applied behavioural science or a recent internship relating to applied behaviour science is desirable but not essential.

It is important that the individual demonstrates breadth of interest and understanding within and beyond the boundaries of their discipline and is able to apply behavioural science to help solve a range of commercial issues. Creativity is essential for this role.  

Specific technical skills we are looking for include:

     a solid understanding of psychological theories of behaviour and how they can be applied in a commercial situation

     evidence of good research and analytical skills

     an ability to synthesize large amounts of data from multiple sources

     knowledge of qualitative and quantitative analysis techniques, and the ability to assess the validity of conclusions drawn from data, experience of qualitative and/or quantitative software is desirable (e.g. NVivo, SPSS, R, STATA)

     excellent communication skills

     an ability to proficiently use IT software including PowerPoint, Word, Excel

Specific personal skills we are looking for include:

     creative and thinks about old problems in new ways

     demonstrable interest in the work of our clients

     ability to work in multi-disciplinary teams to solve complex challenges

     ability to speak and write coherently and fluently in English

     high level of self-motivation and the ability to work autonomously

     capable of presenting confidently and in an engaging manner

For the mid-level innovation consultant we are looking for someone with a PhD in a behavioural science field (e.g. health psychology, consumer psychology, organisational psychology) and/or someone with 3-5 years’ experience working in applied behavioural science (e.g. developing and evaluating behaviour change interventions). For this position, commercial experience is not essential but would be an advantage. There are several additional requirements for this position beyond those listed above:

     capable of communicating with clients the benefits of behavioural science, ability to teach behavioural science approaches to internal teams and clients

     evidence of strong research and analytical skills with respect to applied behavioural science

     an ability to apply subject fundamentals to unfamiliar problems

     comfortable and capable in a client facing role

     project management skills desirable (but not essential) which involve multidisciplinary teams

     experience of stakeholder engagement desirable (but not essential) which includes workshops and consensus-building approaches